1. About These Terms
These terms and conditions govern your use of the Brighton Tour website and ticket booking service. By purchasing a ticket or using our website, you agree to these terms.
Brighton Tour is operated in Brighton, UK. For enquiries, contact us at hello@brightontour.co.uk.
2. Tickets & Bookings
All tickets are sold subject to availability. Your booking is confirmed when you receive a confirmation email with your QR code. Tickets are non-transferable and valid only for the tour date and event specified. Each QR code is unique and must not be shared or duplicated. Brighton Tour reserves the right to refuse entry if a ticket is suspected to have been misused or shared.
3. Pricing & Payment
All prices are displayed in GBP (£) and are inclusive of any applicable taxes. Payment is processed securely by Stripe. We do not store your card details. Prices are subject to change at any time, but confirmed bookings will not be affected by price changes after purchase.
4. Cancellations & Refunds
Tickets are non-refundable except in the event that Brighton Tour cancels the event. If Brighton Tour cancels an event, you will be offered a full refund or the option to transfer to a future date. Brighton Tour is not responsible for personal circumstances (e.g. illness, travel issues) that prevent you from attending. To discuss exceptional circumstances, contact us at hello@brightontour.co.uk.
5. Tour Experience
Brighton Tour is a self-guided experience. You are responsible for navigating between venues at your own pace within the tour window. Venue offers are subject to availability on the day. Participating venues may change — we will notify ticket holders of significant changes where possible. You must be of legal drinking age (18+) to consume alcoholic beverages included in the tour.
6. Conduct
Ticket holders are expected to behave respectfully towards venue staff and other participants. Brighton Tour reserves the right to remove any individual from the tour without refund if their behaviour is deemed harmful, disruptive, or inappropriate.
7. Allergens & Dietary Requirements
While allergen information is displayed where available, Brighton Tour cannot guarantee that any food or drink is free from allergens. It is your responsibility to inform venues of any dietary requirements or allergies before consuming any items. Brighton Tour accepts no liability for allergic reactions.
8. Liability
Brighton Tour is not liable for any loss, damage, illness, or injury sustained during the tour, except where caused by our negligence. We are not responsible for the quality of food, drink, or service provided by participating venues. Our total liability to you in connection with any booking will not exceed the price you paid for that ticket.
9. Intellectual Property
All content on this website, including text, images, and branding, is owned by or licensed to Brighton Tour. You may not reproduce or use any content without our prior written permission.
10. Changes to These Terms
We may update these terms at any time. The latest version will always be available on this page. Continued use of our service constitutes acceptance of the updated terms.
11. Governing Law
These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
Brighton Tour LTD company number 17115295.
12. Contact
For any questions regarding these terms, please contact us at hello@brightontour.co.uk.